Touch Sky Services, Travel & Tours doing business as Touch Sky Services, hereinafter referred to as “Touch Sky Services” accepts reservations subject to these Booking Conditions:
1. Validity
Information is valid from January 1, 2008 until December 31, 2008 or until superseded.
Important Notice: All prices reflect a 3% discount for purchases made with cash/check. There are no discounts for sales made on credit cards.
2. Prices
Prices are quoted in U.S. dollars. Touch Sky Services reserves the right to change our prices for any reason. All prices have been calculated based on tariffs provided by our suppliers. Prices will not be changed after full payment has been received by Touch Sky Services. Prices do not include Taxes and applicable fees unless specified.
3. Deposits
A minimum non-refundable deposit of US$200 per person is due and payable when reservations are initiated. 50% payment deposit is required for tour booking confirmation.
4. Final Payment
Final payment must be received by Touch Sky Services 45 days prior to departure. For reservations made less than 45 days prior to departure, full and final payment is due at the time of making the reservation. Failure to make final payment when due will result in the reservation being automatically canceled and you will be responsible for the cancellation fees specified in Section 9. Payment of any money constitutes acceptance of all Terms and Conditions as described herein by the purchaser and passenger.
5. Method of Payment
Touch Sky Services accepts cash, checks, money orders, swift bank transfers and remittances by Western Union
6. International and Domestic Air fares and Arrangements
The tour cost quoted by Touch Sky Services does not include the domestic and international air fares unless agreed otherwise.
7. Late Booking Fees
A US$50 fee may be levied on bookings requested within 21 days prior to departure to cover communication costs and overnight document delivery fees.
8. Amendments to Confirmed Bookings
After confirmation has been received there is a US$50 amendment fee each time an itinerary is revised. No amendments will be made until a deposit is received. Amendments made after documents have been issued will incur a US$150 fee to cover courier costs, communication costs and additional time to coordinate the changes.
9. Cancellation Fees
If you must cancel, please note that deposits and modification fees are not refundable. Within 45 days of departure we charge $350 per person plus any fees assessed by hotels, tour companies or airlines. Additional cancellation fees may apply for Christmas/New Years period, Basant Festival, Shandur Festival and other scheduled celebrations.
We strongly recommend travel insurance to cover insurable risks.
10. Document Dispatch
Documents will be dispatched at specified times prior to departure based on when the booking is completed and paid in full.
11. Refunds & Unused Services
Refunds for unused accommodations for any reason, transfers, tours and other services cannot be made unless you provide a signed statement from the specific hotel, driver or tour operator stating that a refund is in order. We must receive this statement within 30 days of the tour’s termination or else the refund request cannot be considered. Under no circumstances will accommodations and services used be refunded. Unused meals are not refundable. If flight schedules change, resulting in a lesser number of included meals, no refund is due. Additional expenses incurred from any changes made en route are the sole responsibility of the passenger. A refund cannot be guaranteed for any unused services.
All refunds will be charged an administration fee of $100 per person plus any cancellation fees charged by ground operators.
12. Passports/Visas
All passengers require a valid passport and, in some instances, visas. It is the passenger’s responsibility to have a valid passport and the necessary visas for the countries required visas to visit Pakistan. Touch Sky Services accepts no responsibility if you do not have the correct documentation for your vacation.
13. What Is Not Included
Items of a personal nature such as laundry, drinks, telephone and fax charges, visa and passport fees, vaccinations, meals not specified, gratuities (unless specified), and foreign and domestic departure taxes and tips.
14. Accommodation
Share twin accommodation is based on two single beds or one double bed as provided by the hotel. Hotels provide triple accommodation generally with a twin or double-bedded room and one rollaway bed at an additional charge. Single room accommodation must be booked by people wishing to travel alone. Special requests such as non-smoking floors or king-size beds cannot be guaranteed. Guests are expected to understand the standardization of Rooms, Beds, Food, and Transportation Models being different. (An adjacent room, adjoin room, queen bed, king-size bed, luxury car in USA might not be the same in Pakistan)
15. Special Requirements
a) You, the passenger, are responsible for advising your Travel Coordinator or us of any special requirements you may have and it is your Travel Coordinator’s responsibility to communicate to you any changes or alterations.
b) It is your responsibility to advise your Travel Coordinator in writing of any medical conditions that may in any way affect your ability or the ability of any member of your traveling party to undertake the travel arrangements that you have purchased. In addition, you must provide to your Travel Coordinator a letter from your personal physician stating the nature of the medical condition and certifying that you are physically fit to undertake the travel arrangements as purchased. It is your responsibility to provide the copies of the letter and to request in writing that Touch Sky Services may arrange any special requirements considered necessary. Without such written notice, Touch Sky Services accepts no responsibility for special requirements not provided. All the emergency costs are not included in the quoted tour cost.
16. Responsibility
Touch Sky Services purchases transportation, hotel accommodations, restaurant services, and other services from various independent suppliers that are not subject to its control.
TOUCH SKY SERVICES CANNOT, THEREFORE, BE LIABLE FOR ANY PERSONAL INJURY OR PROPERTY DAMAGE, OR ANY OTHER SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES that may occur due to
(a) Intentional, wrongful, negligent, or arbitrary acts or omissions on the part of a supplier, its employees and others not under the direct control of Islands in the Sun, or
(b) Defects or failures of any aircraft, vessel, automotive vehicle or other equipment or instrumentality under the control of independent suppliers. In addition, Islands in the Sun cannot be liable for delays in departure or interruption of your vacation arrangements caused by weather conditions, natural calamities, technical problems of any aircraft, vessel, automotive vehicle or other equipment or instrumentality, strikes, war, terrorist activity, civil commotion, or any causes beyond the control of Touch Sky Services. In no event will Touch Sky Services be responsible for incidental, consequential or special or incidental damage or loss suffered by any person. Touch Sky Services` maximum liability, for any reason whatsoever, will be limited to the amount paid to Touch Sky Services for its services. In issuing tickets and coupons for transportation of the purchaser by any means, and making arrangements for hotel or other accommodation, Touch Sky Services not is acting as principal but only as agent for the companies, corporations or persons providing or offering the means of transportation and accommodation. To the extent Touch Sky Services shall not be acting as an agent, as stated above, it shall be deemed to be acting as an agent of the purchasers in arranging or booking transportation and accommodation, Airlines and other transportation providers (e.g., jeeps, coach operators) are not liable for any detention, delays, loss, damage, sickness or injury, however or by whomever caused, during the time passengers are not on board their planes or conveyances. The contract of carriage used by such transportation providers when issued shall constitute the sole contract between the transportation providers and the purchaser of these vacation arrangements.
17. Travel Insurance
Touch Sky Services strongly recommends that you purchase travel insurance providing coverage for loss of deposit, cancellation fees, medical expenses, lost baggage and other potential travel-related losses under certain circumstances. Such insurance must be purchased at the time of your initial travel reservation, and paid for with your deposit. The scope of coverage is subject to the terms and conditions of the insurance policy.
The unexpected occurs without warning, sometimes forcing you to cancel or interrupt your trip. Without insurance, you stand to lose your entire vacation investment if you must cancel, or be stuck with paying for costly last-minute arrangements with no recourse for reimbursement.
Touch Sky Services recommends Insurance Companies without any liability or responsibility.
18. Maps and Photographs
Maps shown on our company website are for general information only and may not necessarily reflect actual routings and services provided. The hotel photographs may not necessarily reflect the standard of any room purchased. The guest should get maps from his independent sources.